LET’S TEXT

619-391-0048 Whatever you need, we got you.

CHECK IN TIME

After 4:00pm

CHECK OUT TIME

11:00am

WIFI

town_country (no password required)

RESORT SECURITY

Dial 0 or call 911

To help you plan your visit, please note that all hours are subject to change. See current Open Hours here.

Ice machines can be found throughout the property. Look below to find the location closest to your room. You can also refer to the Resort Map for ice machine locations.

Palm Tower

Next to center elevators on floors 2-10

Regency Tower

East wing of floors 2, 4, 6, 8

3400-3500 Rooms

Next to room 3412

3700 Rooms

In room 3734 (use your room key for access)

Comfort delivered, no walking required. From flaky turkey croissants to hearty Cobb salads and everything in between, The MRKT in-room dining brings breakfast in bed, beer and wine, and late-night cravings straight to your door. Order in-room dining now at MRKT.Buy-OnDemand.com.

We've got five different dining outlets around our resort property. Breakfast, brunch, lunch, dinner, poolside, happy hour and late night bites—we've got it all at Town and Country. See more info on all our dining outlets here.

Follow Along on the 'Gram

@EatAtARLO |@MonkeyBarSD | @LapperSanDiego

Upgrade Your Pool Day

Treat your crew to a private slice of poolside paradise with a cabana or daybed rental at the pool. Book your cabana or daybed through ResortPass here.

Pool Rules

We've got three pools and one legendary 4-story waterslide. View the Pool & Waterslide Rules here.

Never Be Bored

Explore what’s happening from dawn ‘til dusk with a variety of daily activities around the resort. Explore our Activities Calendar here.

At Town and Country, we know that the little details make a truly exceptional stay. That’s why we’re dedicated to providing a seamless experience from the moment you arrive until you depart. For assistance during your stay, simply text us at 619-391-0048 or dial “0” from your guestroom phone for any department or service including baggage service, airport/ Amtrak transportation, lost and found, room safe operating instructions, housekeeping.

Fitness Center

The penthouse fitness center is located on the 9th floor of the Regency Tower and is open daily from 6am to 10pm. Use your room key to access the building.

Attraction Tickets

You can purchase discount tickets to the San Diego Zoo at the front desk. Dial 3820 for more information.

Auto Rental

Avis Rent-a-Car is located adjacent to the hotel lobby. Dial 3838 for more information.

Room Reservations

For your return visit or to extend your stay, contact room reservations at 800-772-8527 or dial 3810.

Banquet Catering

Banquets, meetings, and receptions can be arranged for 30 to 5,000 people. Please call our catering department by dialing 5010.

The MRKT In-Room Dining

To view the menu and order in-room dining online, visit MRKT.Buy-OnDemand.com.

Sundries

The MRKT offers a variety of items to meet your needs.

Your safety and security is paramount to us while you’re staying at the resort. This page contains information on how to stay safe and also what to do in case of an emergency. If you are in need of emergency assistance now, please dial 911 or 0 for the hotel operator.

Security

• Close the door securely whenever you are in your room and use all locking devices provided. Be sure the connecting and sliding doors are locked properly. Make sure all doors are locked when you leave your room.
• As a precaution, place all valuables in the safe located in your room.
• Confirm who is at your door by using the peephole. You can verify if it is a hotel employee by dialing 0 and asking to speak with the front desk.
• Do not leave your room keycards on tables, at the pool, or any other place where they can be lost or stolen.
• Be observant when entering parking lots and do not leave any valuables in your vehicle.
• If you see or hear any suspicious activity, please report your observations to management or dial 0 and ask to speak with the security team.

Safety

• Please observe all signs, and follow all rules, around the swimming pools, fitness center, and recreation areas.
• Please watch young children at all times, especially in or near swimming pools, waterslide, and hot tub. Note, the swimming pools and hot tub have no lifeguards on duty.
• Warning signs at the resort are intended for your safety. We ask that you read and obey them.

Be Aware

• Immediately after check-in, become familiar with your room and safety precautions. Check to see if windows open and where doors lead.
• Locate nearest alarm and stairway exits. Count doors between your room and the stairway exits.
• Get into the habit of placing your keycard in the same place and always take when leaving your room during an emergency as you may need to get back in.

In Case of Fire

• Notify the hotel operator or fire department by dialing 0 or calling 911.
• If smoke is present, grab your keycard and crawl to the exit door on your hands and knees. Smoke and fumes rise.
• Before you open the door, feel it with the BACK or your hand.
  • If the door is HOT, do not open the door as fire may be right outside. Fill the tub with water, stuff wet sheets or towels under the door to keep out smoke. Keep them damp using the ice bucket. Open the sliding glass door or windows and turn on air condition. If the walls feel hot, throw water on them. Use a wet towel around your face and nose (to protect you from smoke and fumes). Signal for help.
  • If the door is NOT HOT, open it slowly and move towards the nearest stairway exit. Close door behind you and count doors behind you. Crawl, don’t run. Keep to the side of the hallway where exit door is located. Warn others as you pass down the hallway. Pull fire alarm if possible.
  • AVOID ELEVATORS and never use an elevator for emergency exits. Use the stairway to exit. If there is smoke in the stairway, find another exit. As smoke rises, do not head to the roof. Roof doors are kept locked.
  • DON’T JUMP if you are higher than the third floor, as you may not survive the fall. Panic and smoke are the biggest casualties in hotel fires. Knowledge can help you remain calm and escape safely.

In Case of Earthquake

• During an earthquake it is important to remain calm. Most injuries occur as people are entering or leaving buildings. If you are inside, stay inside. Do not rush outside. Get under a table or sit near the bed and stay clear of windows and mirrors.
• If you are outside, remain there. Move away from trees, buildings, telephone and electrical lines to an open area.
• NEVER use elevators until they have been inspected for safety. Use stairways only after advisement of safety.
• It is typical for aftershocks to occur for several days following an initial earthquake. These are normally less severe and decrease as time passes.
• Following an earthquake, the resort staff or emergency personnel will give further instructions and the next course of actions.

Town and Country Resort and Convention Center provides a range of accessible features for our guests’ convenience. We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities. Use ADA widget to the bottom left for a better user experience if needed.

Mobility Impaired

We offer accessible parking, restaurant access, meeting rooms, swimming pool (4-hour notice required), and public restrooms. Accessible guestrooms are available with roll-in showers or accessible tubs.

Hearing Impaired

Request auxiliary aids, including a Telecommunication Device for the Deaf (TDD), Alert Master unit, doorbell annunciator, bed shaker, alarm clock, and visual smoke detector. Dial extension 0 to arrange.

Visually Impaired

Guestroom, meeting room, and restroom signs are tactile, labeled with braille, and easily visible. Audible hotel and emergency information is available by dialing extension 0. For more details, see the property map at the front desk. We can also arrange for a lift-equipped shuttle upon request. For assistance, dial extension 0.

Accessibility Statement

Our property (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We Welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance 24 hours a day, 7 days a week.

Website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

If you have difficulty, we invite you to contact us.

The Art of the Stay

Town and Country stands out with its mix of mid-century modern design and playful San Diego lifestyle. You can see this blending of old and new, in the resort’s art collection. From surf-culture inspired art to whimsical illustrations, photographs, collectibles, and Thelma, the neon diver, all of the art was chosen to inspire. Explore our full art collection here.

A San Diego Icon

since 1953, Town and Country has been radiating timeless charm and a pioneering spirit. What the Brown family started as a 40-room motor inn in Mission Valley, grew into the vibrant and fun destination it is today. As the first business in the area, it earned its name as a town in the middle of the country. Today it stands tall as a testament to Charles Brown’s vision of San Diego as a world-class destination. Learn more about our history here.

At Town and Country, you’re just minutes from San Diego’s top attractions—beaches, hiking, SeaWorld, the San Diego Zoo, the Gaslamp Quarter, Old Town, the USS Midway Museum, and Balboa Park. Enjoy luxury shopping at Fashion Valley or a round of golf at Riverwalk Golf Club, both just a short walk across the north bridge. With the San Diego light rail and Avis Rent-a-Car right on-site, exploring the city is effortless. For more city exploration tips, click here.